Privacy Policy (GDPR)

This privacy policy describes how we collect, use, and protect your personal data in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR).

1. Who we are

We provide mountain cabin accommodation services and are committed to protecting your personal data.

Data Controller:
SC. HAITA LAND RENTING SRL
Email: stay@haitaland.ro
Phone: +40753021021

2. What personal data we collect

We collect only the data necessary to process your booking and issue invoices:

Full name
Email address
Phone number
Billing address
Tax identification data (if required by law)
Booking details (e.g. check-in and check-out dates, accommodation preferences)

We do not collect sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, health information, etc.).

3. Why we process your data

We process your data solely for the following purposes:

To manage and confirm your booking
To issue invoices and fulfill our legal tax and accounting obligations
To communicate with you regarding your reservation (confirmation, changes, cancellations)
To comply with legal requirements (e.g. archiving of financial documents)

4. Legal basis for processing

We process your data based on:

The performance of a contract (your accommodation booking)
Compliance with a legal obligation (e.g. issuing invoices, accounting)
Our legitimate interest in managing and improving our services and handling any complaints

5. How long we keep your data

We keep your personal data only as long as necessary to fulfill the purposes for which it was collected:

Booking data: up to 12 months after your stay, in case of later requests or disputes
Billing and accounting data: for the legally required retention period (typically 5 to 10 years)

After this period, your data will be securely deleted or anonymized.

6. Who we share your data with

Your personal data may be shared with:

Accounting and tax service providers, for fulfilling legal obligations
Public authorities (such as tax authorities), when required by law
Partners involved in booking management (if applicable)

We do not sell or share your data with third parties for marketing purposes.

7. How we protect your data

We apply appropriate technical and organizational measures to protect your data against unauthorized access, disclosure, alteration, or destruction.

8. Your rights

Under GDPR, you have the following rights:

The right to access your data
The right to request correction of inaccurate or incomplete data
The right to request erasure of your data (where legally permitted)
The right to restrict processing
The right to object to processing
The right to data portability
The right to lodge a complaint with the Romanian Data Protection Authority (www.dataprotection.ro)

9. How to contact us

If you have any questions or requests regarding your personal data, please contact us at:

Email: stay@haitaland.ro

Phone: +40753021021

Address: Gura Haitii Village, Main Street, no. 161, Suceava County.

Privacy Policy (GDPR)